4 Key Trends in Digital Experiences for 2025: Technological Innovation
In a world of constant change and acceleration, where innovation advances at an increasingly competitive pace, anticipating the factors that will transform digital experiences in the near future. This is why we have compiled four key trends that will transform digital experiences in the near future. 1. Massive Integration of Artificial Intelligence According to Gartner, […]
Service Design for Product Designers: A Transition Guide
I’m a product designer and want to learn how to design services, how do I do it? Most people entering the world of service design come from product design. They studied industrial design, design engineering, or similar design forms oriented toward physical objects. Ten years ago, there were no undergraduate programs in service design, strategic […]
Innovation in Retail: How To Stay Competitive?
Can you imagine a world where physical and digital merge to wow your customers? Today, consumer expectations are evolving rapidly, and retail innovation faces the challenge of adapting and standing out. Innovation has become a key driver to stay competitive and differentiate in a saturated market. This article explores the main innovation trends and strategies […]
Discover The True potential Of Retail Design
In this article, we will explore in depth the meaning of retail design and the key aspects of designing a successful store. After reading, you will have greater clarity on: What is Retail Design? Retail design is a specialty of industrial design focused on the creation of spaces for the sale of products such as […]
Service design: beyond customer experience
There is much talk about how service design helps improve customer experience and has positive effects on overall satisfaction. However, it is not only the customer who should benefit from good service design. The service provider should also benefit. In fact, one of the first definitions of Service Design, by the co-founder of the Service […]
Service Design: Keys to Improving Customer Experience
We all understand the importance of providing our customers with a great experience in the services we offer. Over the last 20 years, terms like “Customer-centric”, “memorable experience”, “customer satisfaction”, “customer experience” and “user experience”, among others, have become staples in business discussions and strategies. Companies have invested in creating Customer Experience departments, hiring service […]
